Customer Service Information Desks

Located in the Departure Lounge, Immigration Hall and in the Arrivals Public Area (at the front of the Terminal – landside access).

Paging Services also provided.
Toll-free: 1-888-AIRPORT (247-7678) in Jamaica
Tel: (876) 924-8546


Baggage Carts

Free of charge for passengers.
Available in the Baggage Claim Hall.


Baby Care

Baby Changing Facilities available in all restrooms in the Ticketing & Departure Concourse.



Hot Spot & Wi-Fi Internet Access.
Available in the Departure Lobby and the Ticketing Concourse.


Currency Exchange/Bureau de Change

Available in the Departure Lounge and public Departures Area
Tel: (876) 924-8139 & (876) 924-8666


Lost & Found

Located at the Security Post/Center in the Departures Public Area.
Tel: (876) 924-8452 Ext. 2063


Visitor Information Services

Information Desk is located in the Immigration Hall. Provided by the Airport’s Customer Services Team on behalf of the Jamaica Tourist Board.


Learning and Development Center

The Learning and Development Center (LDC) at the Norman Manley International Airport is an affordable, spacious, multi-purpose facility with great ambiance and no late night curfew.

For reservations and a personal tour of the facility, contact us at:

Tel: 1 (876) 995-2409 or 1 (876) 924-8452-6


Ground Handlers

Company Telephone
Airlift Handlers Ltd. 1-876-924-8434
Airways International 1-876-924-8269
AJAS Ltd. 1-876-924-8092
Jamaica Dispatch Services 1-876-924-8500
Worldwide Flight Services 1-876-924-8630-1